Data Deletion Instructions

Last updated: 9 October 2026

You can request deletion of information held by Dailysoftbd for its website, DailyCommerce and MetaService, including information obtained through an authorized Facebook, Instagram or WhatsApp connection. Requests are handled through our support email.

1. Send a deletion request

Email dailysoftbd@dailysoftbd.com with the subject Data deletion request. Include:

• The email address associated with your account and your business name.
• The product concerned: the website, DailyCommerce or MetaService.
• Whether you want to remove a particular connection, certain records or your whole account.
• For a Meta connection, the relevant Page, Instagram account, WhatsApp business number or business/account identifier, if known.

Do not send passwords, app secrets, access tokens, payment card details or copies of private conversations unless support specifically needs a limited example to identify the requested record.

2. Verify your request

We may ask you to confirm control of the account or your authority to act for the business before deleting information. For records managed by a business using our services, we may need to coordinate with that business or direct you to it. This protects accounts and other people's information from unauthorized deletion.

3. Removal and confirmation

After verification, we will review the scope, remove the applicable information that we can delete and reply with the outcome. This can include connection credentials, copied Meta account or asset information, stored conversations and associated integration records. Contact the same email address for progress updates.

Some records may need to be retained for legal obligations, transaction records, security investigations or resolving disputes. If a retention requirement affects your request, we will explain the applicable limitation. Backup copies may remain until their normal replacement cycle and must not be used to restore deleted information into active use.

Revoke access and manage external accounts

You can also remove the app from the relevant Meta platform's business integration or app settings to revoke future access. For WhatsApp, review access to your business account through Meta's business settings. Revoking access does not by itself delete records already held by Dailysoftbd.

Deletion from Dailysoftbd does not remove information held independently by Meta, message recipients or other providers. Manage that information through the respective platform. Review and stop any active paid campaigns directly with Meta before disconnecting if you want advertising spend to end.

For more information, read our Privacy Policy or contact dailysoftbd@dailysoftbd.com.